Why Adding Diversity in Artificial Intelligence Is Nonnegotiable

Remember those set-and-forget robot vacuum cleaners that were all the rage several years ago? In addition to being a fun (and useful) novelty, they unintentionally provided a vivid example of why diversity in artificial intelligence (AI) is essential.

One night in South Korea, where it’s common to sleep on the ground, a vacuum robot “ate” a woman’s hair while she slept. The robot had no malicious intent; it acted as it was programmed to do. But that’s just it: The implications of different cultures weren’t considered during the product-development process. Nobody asked, “Does everybody who will use this product sleep on a high bed, and what needs to be considered for those who don’t?”

This article originally appeared on Autodesk’s Redshift, a site dedicated to inspiring designers, engineers, builders, and makers. Continue reading the article: